Payment Policy

Payment Policy

Last Updated: August 2026

At GYMAXION, we want your checkout experience to be simple, secure, and convenient.

This Payment Policy explains how payments are processed when you purchase products from our online store.

1. Secure Checkout

All payments made through the GYMAXION online store are processed through our secure checkout system.

Your payment information is transmitted using industry-standard security technology designed to help protect your personal and payment information.

GYMAXION does not have access to your complete credit or debit card number after your payment is processed.

2. Accepted Payment Methods

Depending on your location, device, and checkout availability, GYMAXION may accept payment methods such as:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Klarna

  • Other payment methods displayed at checkout

Available payment methods may vary by customer and may change from time to time.

The payment options available to you will be displayed during checkout.

3. Payment Authorization

When you place an order, your payment method may be authorized before the order is confirmed.

An order is considered successfully placed once your payment has been authorized and you receive an order confirmation.

If your payment cannot be authorized, your order may not be completed.

4. Billing Information

Please make sure that your billing information is accurate and matches the information associated with your payment method.

Incorrect billing information may result in a declined or delayed payment.

GYMAXION may contact you if additional information is required to verify an order.

5. Currency

Unless otherwise stated at checkout, product prices on the GYMAXION website are displayed in U.S. dollars (USD) for our U.S. customers.

Your payment provider or financial institution may apply currency conversion fees or other charges if your payment method uses a different currency.

GYMAXION does not control fees charged by your bank or payment provider.

6. Taxes

Applicable sales taxes, duties, or other charges may be calculated and displayed during checkout based on your shipping destination and applicable requirements.

The final amount payable will be shown before you complete your purchase.

7. Promotional Discounts

If you use a promotional code or discount code, the discount must be successfully applied during checkout before you complete your purchase.

Unless otherwise stated, promotional codes cannot be applied to previous purchases or combined with other offers.

8. Failed or Declined Payments

If your payment is declined, please check:

  • Your card details

  • Billing address

  • Card expiration date

  • Available funds or credit

  • Your bank or payment provider's security restrictions

If the problem continues, please contact your bank or payment provider.

You may also contact GYMAXION customer support for assistance with your order.

9. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us as soon as possible.

Email: support@gymaxion.com

Please include your order number and relevant payment information so we can investigate the issue.

10. Refunds

Approved refunds are processed according to our Return & Refund Policy.

Once a refund has been issued by GYMAXION, the time required for the funds to appear in your account may vary depending on your bank or payment provider.

GYMAXION cannot control the processing time of your financial institution.

11. Payment Security & Fraud Prevention

To help protect our customers and our business, orders may be subject to security and fraud-prevention checks.

We reserve the right to review, delay, or cancel an order when there are reasonable concerns regarding payment authorization, fraudulent activity, or inaccurate information.

If an order is cancelled after payment has been successfully captured, any applicable refund will be processed according to our refund procedures.

12. Questions About Your Payment

If you have questions about a payment, charge, refund, or order, please contact us:

Email: support@gymaxion.com

Support Hours: Monday–Saturday 
9:00 AM–9:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

GYMAXION

Home Fitness Made Simple.

GYMAXION is a trading brand of ORVENTRA LTD
Company No. 17141853 · United Kingdom

Registered Office:
61 Bridge Street
Kington, HR5 3DJ
United Kingdom

Customer Support:
support@gymaxion.com