Terms of service

Terms of Service

Last Updated: August 2026

Welcome to GYMAXION.

These Terms of Service govern your use of the GYMAXION website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About GYMAXION

GYMAXION is a trading brand operated by ORVENTRA LTD, a UK private limited company.

Company No.: 17141853
Registered Office:
61 Bridge Street
Kington, HR5 3DJ
United Kingdom

The registered office address is not a retail store, warehouse, or customer collection location.

2. Using Our Website

You agree to use the GYMAXION website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activity

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with the security or operation of the website

  • Copy, reproduce, or misuse our website content without permission

  • Use automated methods to access or collect website information in a way that could harm or disrupt the service

We may restrict or suspend access where reasonably necessary to protect our website, customers, or business.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

Product availability may change without notice.

If we discover a significant error in a product description, price, or availability after you place an order, we may contact you to discuss the issue and provide an appropriate resolution.

4. Product Prices

Prices displayed on the GYMAXION website are shown in the applicable currency displayed at checkout.

Prices may change from time to time. However, changes will not affect an order that has already been accepted and confirmed, except where correction of an obvious pricing or information error is required.

Any applicable taxes or other charges will be displayed at checkout where required.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you will normally receive an order confirmation by email.

An order may be cancelled or declined where reasonably necessary, including in circumstances involving:

  • Product availability issues

  • Pricing or listing errors

  • Payment authorization problems

  • Suspected fraudulent activity

  • Incorrect customer information

  • Technical errors

If we cancel an order after payment has been received, we will process any applicable refund.

6. Payment

Payment must be successfully authorized before an order can be processed.

You are responsible for providing accurate billing and payment information.

For more information about payment processing, please see our Payment Policy.

7. Shipping and Delivery

We currently offer shipping to customers in the United States.

Orders are generally processed within 1–3 business days.

Estimated standard U.S. delivery is approximately 5– 8 business days after processing.

Delivery estimates are provided in good faith and may vary due to carrier delays, holidays, weather, customs, incorrect delivery information, or circumstances outside our reasonable control.

For complete information, please see our Shipping & Delivery Policy.

8. Order Tracking

When your order ships, tracking information will generally be provided to you.

Please allow approximately 24–72 hours for tracking information to become active after it has been provided.

If you have questions about your order, contact:

support@gymaxion.com

9. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to the requirements of our Return & Refund Policy.

Please contact customer support before sending a product back.

Do not send returns to our registered office unless our customer support team specifically instructs you to do so.

For complete details, please review our Return & Refund Policy.

10. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and, where appropriate, clear photographs of the product and packaging.

We will review the issue and provide an appropriate resolution in accordance with applicable law and our policies.

11. Intellectual Property

All content on the GYMAXION website, including but not limited to:

  • Logos

  • Brand names

  • Product descriptions

  • Graphics

  • Images

  • Website design

  • Text

  • Videos

  • Other original materials

is owned by or licensed to GYMAXION or its relevant content providers and may be protected by intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission, except where permitted by law.

12. User Reviews and Submissions

If you submit a review, photograph, testimonial, comment, or other content to GYMAXION, you confirm that:

  • You have the right to submit the content

  • The content does not violate another person's rights

  • The content is not unlawful, fraudulent, misleading, or abusive

  • The content does not contain harmful or malicious material

By submitting content, you grant GYMAXION permission to use, display, reproduce, and publish that content for legitimate business and marketing purposes, subject to applicable law.

We may remove content that violates our policies or applicable law.

13. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional terms.

Unless otherwise stated:

  • Promotional codes must be entered before completing checkout

  • Discount codes cannot be applied retroactively

  • Promotional codes may have expiration dates

  • Some products may be excluded from promotions

  • Promotions may not always be combined

The specific terms of an offer will apply where provided.

14. Third-Party Services and Links

Our website may use or link to third-party services, platforms, payment providers, carriers, or other websites.

Third-party services are not controlled by GYMAXION.

Your use of a third-party service may be subject to that provider's own terms and policies.

We are not responsible for the content, availability, or policies of third-party websites that we do not control.

15. Fitness & Product Use

GYMAXION products are intended to support general fitness and exercise activities.

You are responsible for using products according to their instructions and intended purpose.

Before using fitness equipment, make sure you understand how to use it safely and appropriately for your fitness level.

If you have concerns about whether a particular exercise or product is suitable for you, consult an appropriately qualified professional.

GYMAXION does not provide medical advice.

16. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify website features for maintenance, security, updates, or other legitimate business reasons.

17. Limitation of Liability

Nothing in these Terms of Service is intended to exclude or limit any responsibility or liability that cannot legally be excluded or limited under applicable law.

Nothing in these terms affects your statutory consumer rights.

To the extent permitted by applicable law, GYMAXION will not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.

18. Events Outside Our Reasonable Control

We are not responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include, for example:

  • Natural disasters

  • Severe weather

  • Transportation disruptions

  • Carrier delays

  • Government actions

  • Internet or telecommunications failures

  • Labor disputes

  • Major system failures

  • Other events outside our reasonable control

Where reasonably possible, we will take appropriate steps to minimize the impact on customers.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will be posted on this page with the updated date.

Changes will not retroactively alter rights or obligations that have already arisen where applicable law does not permit such changes.

20. Privacy

Your use of our website is also subject to our privacy practices.

Please review our:

Privacy Policy

and

Your Privacy Choices

for information about how personal information, cookies, and similar technologies may be handled.

21. Governing Law

These Terms of Service are intended to operate subject to applicable consumer protection and other mandatory laws.

Nothing in these terms is intended to remove or restrict rights that you may have under applicable law.

Where a specific legal requirement applies to your purchase or location, that requirement will take precedence over any conflicting provision of these terms to the extent required by law.

22. Contact Us

If you have any questions about these Terms of Service, your order, or our website, please contact us:

Email: support@gymaxion.com

Support Hours:
Monday–Saturday 
9:00 AM–9:00 PM EST

We aim to respond to customer inquiries within 1–2 business days.

GYMAXION

Home Fitness Made Simple.

GYMAXION is a trading brand of ORVENTRA LTD
Company No. 17141853 · United Kingdom

Registered Office:
61 Bridge Street
Kington, HR5 3DJ
United Kingdom

Customer Support:
support@gymaxion.com